Shipping & Postage
SHIPPING WITHIN AUSTRALIA
Services
Australia Post
E-Parcel Express Shipping - Flat rate $12.50
E-Parcel Standing Shipping - Flat rate $9.50
*FREE EXPRESS SHIPPING ON ALL ORDERS OVER $150
Processing
Orders are processed within 1-4 business days* unless stated otherwise.
Delivery
Express Shipping
Please allow 1-3 business days for delivery once you have received your dispatch notification.
Standard Shipping
Standard - Please allow 3-7 business days for delivery once you have received your dispatch notification.
SHIPPING TO REST OF WORLD
Services
AUS – USA & CANADA
Express Shipping - Flat rate $45.00
Standard Shipping - Flat rate $25.00
AUS - NZ
Express Shipping - Flat rate $30.00
Standard Shipping - Flat rate $20.00
*FREE STANDARD SHIPPING ON ALL ORDERS OVER $250
AUS - UK
Express Shipping - Flat rate $45.00
Standard Shipping - Flat rate $30.00
AUS – CHINA
Express Shipping - Flat rate $40.00
Standard Shipping - Flat rate $25.00
If we do not stipulate your shipping location/country in the checkout, this does not mean we can not ship to you. Just email us with your order and we will quote on shipping.
SHIPPING DELIVERY - International
Express Shipping
Please allow up to 6 business days for delivery after you have received a shipping notification.
Standard Shipping
Please allow 6-21 business days for delivery after you have received a shipping notification.
Tracking Your Order
You will receive a tracking number on your order receipt, which you can use to track your package and the date of arrival. Tracking numbers may take up to 24 hours to be activated.
Every order processed within Australia will receive a tracking number link included in the shipping confirmation email, once the order has been processed for shipping. Every international customer will receive a tracking number link included in the shipping confirmation email, once the order has been processed for shipping.
Lost or Late Parcels
Once delivery has been confirmed, Elsi and Archie is not liable for any lost or late parcels. In an unfortunate case where a parcel is lost please contact Australia Post (13 76 78).
Customs & Duties
All prices stated on Elsi and Archie Website are in Australian Dollars. For international customers, the prices quoted do not include your local sales taxes or import duties. This may be charged to your purchase upon entry into your country. Elsi and Archie is not responsible for any customs or duties payable.
All applicable taxes, custom fees & duties are to be paid by the customer and differ between countries. Payment of these may be necessary to release your order. We do not charge any duties or taxes on international orders and Elsi and Elsi will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We ask that before you purchase you check your destination taxes, customs fees & duties as well as its rules & regulations for importing foreign goods so you are aware of the charges.
If the item was not collected by you & was returned to us, you will be required to pay the full rate of the shipping for re-delivery and the duty tax, fees & duties for re-import of your items. If your duty tax is more than the value of your swimwear, we will abandon the package.
Under all circumstances we are prohibited by law from making an order as a “gift”. For further information please call the local customs offices.
Feel free to email elsiandarchie@gmail.com if you have any further questions.